05-01-2021 15:05
05-01-2021 15:05
In the latest version of the iOS app, thumbnails and icons for Sense apps and watch faces are displaying incorrectly. It is as though a matte the shape of the Fitbit watch face (with rounded corners) is applied across the whole screen, and cuts off the corners of any thumbnails that cross it.
I assume that this feature was meant to matte down the individual thumbnails but it’s not working correctly.
05-02-2021 15:49
05-02-2021 15:49
It’s good to see you in the community, @sockatume.
I appreciate your participation in the Forums and bringing this to our attention. Thank you for providing screenshots, I recommend trying the following:
If the issue persists, please provide your phone's model and OS version so I can further investigate.
I’ll be around.
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05-10-2021 15:09
05-10-2021 15:09
Thank you @sockatume and @LiliyaFitbit for addressing this… I have an iPhone XR running iOS 14.5.1 and Fitbit 3.41.1… I think I am seeing what @sockatume is/was seeing, and I have followed the advice given, to no avail… I assume this is a feature, not a bug 😁, but is there a way it can be turned off? Any assistance you can provide would be appreciated!