help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App closing and not saving data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-06-2016 07:01

‎04-06-2016 07:01

After latest update, the app closes while I'm using, and doesn't save my data. It's frustrating because I have to re-enter details and it's hard to remember exactly what I ate throughout the day unless I can log ASAP! Please fix!
Best Answer
0 Votes
1 REPLY 1

‎04-07-2016 06:54 - last edited on ‎11-20-2025 04:20 by Fitbit Moderator

‎04-07-2016 06:54 - last edited on ‎11-20-2025 04:20 by Fitbit Moderator

It's nice to see our Community is growing @teresatreeo welcome! Cat WinkI'd like you to know our engineering team is already working to resolve this issue as fast as they can and hopefully they'll find a solution to this pretty soon. You can go to this thread in which you'll find updates regarding this issue. 

Thank you for your patience, hope you have a nice day! Cat Tongue

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes