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Anyone has connection/sync problem with iphone 6s & Alta?

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‎04-05-2016 06:43

‎04-05-2016 06:43

Anyone has connection/sync problem with iphone 6s & Alta?

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‎04-05-2016 14:44

‎04-05-2016 14:44

Hi @josie618, I think I can help!

I'd recommend re-pairing your tracker to your account using the replacement setup process listed here.

 

This should get you back on track, but let me know if there's something else I can do to help!

Derrick | Retired Moderator, Fitbit
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‎04-06-2016 00:31

In response to DerrickS

‎04-06-2016 00:31

tried everything, bu ti ti doesn't work, so disappointed

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‎04-07-2016 06:19

‎04-07-2016 06:19

i end up exchanged another new alta at retail store, everything is smooth and syncing well with my iphone 6s now!Smiley Very Happy

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