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App compatibility

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‎04-15-2020 10:00 - last edited on ‎04-15-2020 19:02 by

‎04-15-2020 10:00 - last edited on ‎04-15-2020 19:02 by

I had an issue with myiPhone recently that necessitated restoring to "Factory" settings. Once done I was able to reload my Aps except for Fitbit. When I tried it said phone no longer compatible with Ap. Yet, it had worked fine until the unrelated problem. Any thoughts?

 

 

Moderator edit: subject for clarity

 

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‎04-15-2020 13:56

‎04-15-2020 13:56

Hi, @Jigs_Poop , were you able to download the app and log in?  If so, I th8nk you do not need to worry about that message.

Sense, Charge 5, Inspire 2; iOS and Android

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‎04-19-2020 04:59

In response to Julia_G

‎04-19-2020 04:59

Hello Julia_G,

No, That was the issue, it would not download so I couldn't access. However, managed to resolve so all now working fine. Thanks for your interest. Stay well.

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