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App crashes if I log exercise

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‎10-05-2019 07:11

‎10-05-2019 07:11

Everytime I try to log an exercise session (which wasn’t auto-detected), the app crashes. Any suggestions?

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‎10-05-2019 12:49

‎10-05-2019 12:49

Hello @Caloriejunkie 


I understand that your Fitbit App crashes after trying to manually input an exercise. Let’s try this:

Log out of your Fitbit App

Force shut the app by swiping the app up

turn off your iOS device and wait 1-2 mins then restart your iOS device

Wait for your iOS device to fully load

now just sign into your app as you normally would with email address and password 

 

😃 Please let me know if this does indeed help solve this crashing issue.

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