02-11-2019 04:18
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02-11-2019 04:18
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Hi all. Fitbit 2.87 (812), iOS 12.1.2.
After latest update app crashes immediately when trying to see details for sleep stages.
So, before the update I could press and hold any of the days in stats, and that would show me details for the particular date (deep sleep, REM etc.). Now, as soon as I touch the bar, app crashes. No error message, it just quits. Any help please? Thanks a lot.
02-12-2019 06:33
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02-12-2019 06:33
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Hello @Katriin, I hope you're doing well, it's nice to see you around the Fitbit Community.
I appreciate your participation in the Forums, for reporting this situation and for attaching a screenshot to your post. At this moment, I have forwarded your report to our team so they can take a better look at this situation. Once we have more to share about this, we'll make sure to post it here in the Forums.
Thanks for your patience and understanding, in the meantime if there's anything else we can do for you, please feel fee to reply.
03-01-2019 17:51
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03-01-2019 17:51
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This is still happening for me in version 2.88 (813).

03-04-2019 08:50
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03-04-2019 08:50
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Hello @serpius, thanks for joining the conversation, it's great to see new faces around the Fitbit Community.
I appreciate you have taken the time to report this to us and let us know this issue is still affecting the app on the version 2.88. I have forwarded the information provided to our team.
Thanks for your patience and understanding, once we have more information to share about this situation, we'll make sure to let you know by posting here in the official Forums.
Thanks again fro your report, have a great day!

