help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not Connecting Bluetooth and keeping and syncing games on ionco

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2019 06:09

‎02-27-2019 06:09

It won’t stay connected to my phone and it won’t stnc games on my phone 

Best Answer
0 Votes
3 REPLIES 3

‎02-28-2019 08:04

‎02-28-2019 08:04

@Marisonger  Welcome! Thanks for being part of our Community! Sorry to hear that your Ionic isn't syncing with your phone. Go to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. Regarding the games not connecting could you add more information about this? Which games or apps and where are you trying to connect them.

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎02-28-2019 17:47

In response to AlvaroFitbit

‎02-28-2019 17:47

I was looking for snake also you guys shouldn’t make people pay for them when we already pay for the Fitbit

Sent from my iPhone
Best Answer
0 Votes

‎03-04-2019 09:14

In response to Marisonger

‎03-04-2019 09:14

Hello @Marisonger, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

I appreciate you have come back and provided your feedback. Please note that several apps have been developed by third party developer and they're the ones who decide to charge for the apps and clock-faces they develop. If you check the "Snake" app, you'll be able to see that this specific app was not developed by Fitbit. You're welcome to provide feedback about the app by scrolling down on the app description and tap on "Contact Developer"

 

I hope this can be helpful, if there's anything else we can do fro you, please feel free to reply.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes