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App crashing after updating it.

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‎09-14-2017 11:34 - last edited on ‎09-16-2017 04:13 by Moderator Alum

‎09-14-2017 11:34 - last edited on ‎09-16-2017 04:13 by Moderator Alum

After update of new App , I am not able to login and it shows Network Error. Let me know how to resolve the issue 

 

Moderator Edit: Clarified Subject.

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‎09-16-2017 04:50

‎09-16-2017 04:50

Hello @connectivity112, have a warm welcome to the Fitbit Community, it's nice to have you on board. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please restart your phone and try to open the app again.

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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