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App crashing constantly.

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‎12-01-2017 10:49 - last edited on ‎12-02-2017 04:21 by Moderator Alum

‎12-01-2017 10:49 - last edited on ‎12-02-2017 04:21 by Moderator Alum

My app is updated to the most version of fibit, yet the app keeps closing. I can be on the app maybe a minute, then it freezes and closes. This has been happening and just happened again which is what prompted me to post my issue.

 

thanks 

donna

 

Moderator Edit: Clarified Subject.

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‎12-02-2017 04:49

‎12-02-2017 04:49

Hello @Divadonna78, I hope you're doing well, it's nice to see you around. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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