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App crashing on iOS 11

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‎07-04-2017 23:23 - last edited on ‎07-05-2017 08:27 by Moderator Alum

‎07-04-2017 23:23 - last edited on ‎07-05-2017 08:27 by Moderator Alum

I have the beta testing for IOS 11 and all my other apps are working perfectly fine; except for my Fitbit app. It keeps crashing every time I log on and I honestly don’t know what to do. I’ve deleted it and re-downloaded it. I soft restarted my phone and nothing is working so far. Any suggestions?

 

Moderator Edit: Clarified Subject.

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‎07-05-2017 08:52

‎07-05-2017 08:52

Hello @Munozfelix, thanks for joining the Fitbit Community, it's a pleasure for me to welcome you! Smiley Happy

 

As expected with beta operating systems, it's possible you experience issues with one or more apps or functions on  your phone. However, in this case I would like to suggest you to check @mrcodemonkey's excellent workaround that has been very helpful for many members facing the same situation. 

 

Give it a try and in case you need anything else, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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