App crashing

[Caroline68]

EVERY DAY for the past two weeks--or a little more, the app is crashing when I walk.  I thought it was cold weather but now, it is warm and it still keeps happening.  I have restarted and I have re-installed.  Thoughts?

[SunsetRunner]

Hi @Caroline68

Which operating system does your phone uses? (iOS, Android, Windows)?

Thank you very kindly

[Caroline68]

Apple

[SunsetRunner · Accepted solution]

Thank you @Caroline68

Moved this thread from the Charge HR to the iOS App section to increase the chance of getting a solution.

[SunsetRunner · Accepted solution]

It's nice to have you here @Caroline68! Our team has recently released an update of the Fitbit app for iOS devices, so feel free to update it by following these instructions and test it out.

Let me know if you have any question about this.

[SunsetRunner]

Cool Peter 🤗