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App does not obey Large Text Setting

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‎03-06-2016 09:55

‎03-06-2016 09:55

On my iPhone 6 Plus I have Settings->Accessibility->Large Fonts set to about half way up. Making fonts on most apps about 12-14 point. 

 

However, the FitBit app does not seem to use the settings. 

 

For an example of the proper use of this setting in an app, take a look at Contacts or the native Mail app. 

 

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‎03-07-2016 16:21

‎03-07-2016 16:21

Hi @WizardWlf,

This is good feedback, I wasn't aware that Fitbit App doesn't support Dynamic Type. 

I would recommend making your demand for this feature known on our Feature Request Board. Top-voted feature requests get relayed on to our team for consideration.

Derrick | Retired Moderator, Fitbit
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‎03-22-2016 15:37

In response to DerrickS

‎03-22-2016 15:37

@DerrickFitbit wrote:

Hi @WizardWlf,

This is good feedback, I wasn't aware that Fitbit App doesn't support Dynamic Type. 

I would recommend making your demand for this feature known on our Feature Request Board. Top-voted feature requests get relayed on to our team for consideration.

I am sorry to say I do not agree that this qualifies for a feature request. This is a bug report as the application is non functional and does not follow the UI Accessability guidelines layed out by Apple. 

 

There are not enough users here to vote a topic that is only important to someone with low vision. Most low vision users if they can not use the device and app out of the box will just return it.   I am one of a small community that will try to fix problems to make everyone's life better. 

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‎06-03-2016 08:35

In response to WizardWlf

‎06-03-2016 08:35

I want to second the original opinion regarding a feature request.  I am a low vision person that uses multiple electronic devices.  I believe it is an essential tenent of customer sevice for a product manufacturer with broad commercial appeal to recognize that limiting or ignoring the need for accessability features of their products is not good business practice.  The inability of the Fitbit app to comply with the UI accessability guidlines with respect to fonts is only partially addressing the issue.  As a person that is mostly colorblind the inability of the app to support high contrast color schemes is another example of a 'feature' improvement that needs to be addressed.  Lets just clarify the argument here and ask for Fitbit to provide support for an interface option for persons with  low vision and other visual disability.  Even less than a 'feature' this is a simple request for reasonable accomadation for individuals that want nothing more than to share in the benefits of a physical fittness culture that is growing around electronic gadgets and social media interaction..

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