App doesn't fit correctly on iPad.

[SIRIXXMYST]

The app looks grainy and doesn't fit the screen for the Fitbit app on the iPad.

Needs update.

Moderator Edit: Clarified Subject.

[SteveH]

There is a feature suggestion to have a tablet-friendly version of the app. If you'd like to add your vote you can find it here: https://community.fitbit.com/t5/Feature-Suggestions/iPad-App/idi-p/47815

Note though, fitbit's comment that they don't currently have plans to make this change. 

[MarcoGFitbit]

Hello @SIRIXXMYST, thanks for joining the Fitbit Community, it's great to have you on board. It's always great to see you too @SteveH, thanks for your insight about this situation. 

@SIRIXXMYST, thanks for bringing this situation to my attention. Tell me, are you seeing the Fitbit app on it's original size (1x) or double-size (2x) in your iPad? This will be very helpful for me to check this further. In the meantime I would like to thank you for the feedback you have provided, our team is always looking to improve the Fitbit app and even though at this moment they're not aiming to release a dedicated iPad app, having this feedback will be very helpful for them to improve the experience of the Fitbit app (for iPhone) on the iPad. 

Thanks for your participation in the Forums, if there's anything else I can do for you, please feel free to reply. 

[SunsetRunner]

There is no longer a 1x or 2x magnification button for the display in IOS 12. I have always used the fitbit app on my iPad with no issues until now. I don’t understand fitbit’s reluctance to develop an iPad app. Apparently a lot of users, like me, prefer to use tablets instead of their phones. Much easier to read, navigate and visit the fitbit communities. This certainly makes the iWatch more attractive to me. 

[MarcoGFitbit]

Hello @SunsetRunner, I hope you're doing well, thanks for joining the conversation. 

I appreciate you have taken the time to share your feedback with us. At this moment I have forwarded the information provided about the Fitbit app on iPad to our team so they can take a better look at this situation. I sincerely apologize for the inconveniences this issue has caused you, once I have more information to share with you about this issue I'll make sure to do it through the official Forums. 

Thanks again for your input and your feedback about this situation, if there's anything else I can do for you or if there's anything else you want to add, please feel free to reply.