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Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Smack1234, have a warm welcome to the Fitbit Community, it's great to have you on board! 
This seems like a very odd situation, are you getting an error message when trying to input your birth-date and height? If so, please reply to me with a screenshot of the error message you're getting so I can check this further. In the meantime, please go to your personal settings on the online Dashboard to complete your personal information.
I hope this can be helpful, if there's anything else I can do for you, please keep me posted.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Smack1234, have a warm welcome to the Fitbit Community, it's great to have you on board!
This seems like a very odd situation, are you getting an error message when trying to input your birth-date and height? If so, please reply to me with a screenshot of the error message you're getting so I can check this further. In the meantime, please go to your personal settings on the online Dashboard to complete your personal information.
I hope this can be helpful, if there's anything else I can do for you, please keep me posted.
Best Answer