App- exercise goals - days wont change

[Victoria2016]

My exercise goals in the app won't let me change the days I excessive from 5 days..... There's 1-7 days but when I try to change it to 3 days it changes right back to 5 days.... My friend has the same app and hers changes no problem...
Any ideas? We have tried uninstalling the app and reinstalling it. Shutting the iPhone off and turning it back on. Nothing works.

[RobertoME]

Hi @dkdavidson68 and @MHWoolf.  I'm happy to keep reading the prevous solution has resolved the issue with many of you who were expirincing issues with the exercise option.

Keep participating in our Community board as you are an essential part of the Fitbit family.

[SunsetRunner]

Hi,

I'm having the same issue as Victoria2016.

I'm able to see all the options from 1 to 7 days a week.

But every time I try to change it from 5 to 4 days it does not save it and still displays default 5 days a week.

I tried to follow the solution posted here earlier but it didn't work (tried 4 times already).

Do you guys have any other idea to make it work?

Thank you

[dkdavidson68]

I've seen other post where people have deleted the app and reinstalled it.

[lorivan]

I am having the same problem. I have tried everything including:

log out and back in 

reinstall

tried on the computer

force closing all apps

I still cannot change my exercise goals.  This is very frustrating.

[Aclobos]

@lorivan, check post from robertofitbit on 12-26-2016. For android phones you have to update your app to the latest version to correct the exercise goals problem.

[RobertoME]

Hi @dkdavidson68 and @Aclobos. Thank you for your suggestions.

Also let me start by giving you a warm welcome to the Community to @SunsetRunner and @lorivan. I wonder how it goes this issue?

If the issue persist please refer to my previous post as @Aclobos suggested. I experienced the same issue after I updated the app. I repeated the process and the issue was corrected again, something is not recognized the phone system with the changes of the app, but this troubleshoot should resolved the problem.

Let me know if you need more help. I'll be around.

[SunsetRunner]

Thank you @RobertoME.

After a few days of trying to re-install Fitbit app over and over again it finally worked and I was able to change it.

Thank again

[RobertoME]

Hi @SunsetRunner, thank you for letting me know the issue was resolved. As an additional note make sure to keep updated the Fitbit app as we are constantly releasing new version with feature improvements and bug fixes.

See you around and keep participating in the Fitbit Community.

[Thedailylois]

Great solution, helped me.

[RobertoME]

Hi there @Thedailylois, I'm just passing by to give you a warm welcome to our Fitbit Community. I've seen you found the solution here and I appreciate you have let us know it worked for you.

Stay awesome and don't forget to visit our discussion boards.

[Thedailylois]

So nice to wake up to your nice complement. Thank you.

[P56m]

GM I would like to change my training schedule from Tues to Sat please?

How do I do that please.

Tanks

Patrick

Moderator Edit: Format

[RobertoME]

Hi there @P56m, let me give you a warm welcome to the Fitbit Community. I'm wondering which training schedule you are referring? I would like to know more about this to provide you the correct information.

I would not like to tell you this is not possible before understanding well the option you are looking for. At least for your exercise goal you can change the amount of days by accessing to the gear icon on your exercise section.

I'll be looking forward to your response.

[dkdavidson68]

I only think it can start on sunday or Monday. Try this link https://www.fitbit.com/user/profile/edit

[P56m]

Thank you.

[choochootrain]

I'm having the same issue. I've tried logging out, then un-installing then re-installing the app, logging back on and trying to change my number of days exercise goal and still it stays at 5. 

[P56m]

I changed it from Sun to Monday. That suits me for now.

Patrick

[P56m]

Hi There,
I have another question please & that is if I cycle in the gym or on the
road dose it only register if you use the GPS on the phone. What I did was
strap my watch to my left ankle that seems to work.
Regards Patrick

[SunsetRunner]

I have "lost" that tile from my dashboard, on iOS, and I don't know how to bring it back. 

[Aclobos]

@SunsetRunner, from your iPhone go to your Fitbit app and click on your dashboard. Scroll down to the bottom and you will see edit. Click on edit and all of the tiles will appear. You will see (x) and (+)'s. To add tile click on plus symbol to remove tile click on x symbol. When you selected what you want click on done.