04-19-2021 05:30 - last edited on 04-23-2021 19:33 by LiliyaFitbit
04-19-2021 05:30 - last edited on 04-23-2021 19:33 by LiliyaFitbit
Has anyone else Fitbit completely messed up after the lasted app update?
mine constantly freezes and to log my monthly’s it keeps taking me back to the year I was born and the top part of the screen has now gone stripy
Moderator edit: subject for clarity
04-23-2021 19:31
04-23-2021 19:31
Welcome to the Fitbit Community, @Squige.
Thanks for the details shared in your post. I recommend uninstalling and reinstalling the Fitbit app. If you're experiencing issue with your device's screen, please try restarting it: How do I restart my Fitbit device?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-26-2021 12:24 - last edited on 04-26-2021 13:22 by LiliyaFitbit
04-26-2021 12:24 - last edited on 04-26-2021 13:22 by LiliyaFitbit
Hi,
Thank you for this as it has helped with the app calendar issue 😀 now to
get the screen issue sorted. I did reboot it, I’ve done it a couple of
times. I do have warranty on it I just have to find it
--
Kind Regards
Moderator edit: personal info removed
04-26-2021 13:38
04-26-2021 13:38
Thank you for your reply, @Squige.
I am glad to hear the issue with calendar has been resolved. Thank you for your efforts. If you continue experiencing the issue with your device's screen, I recommend getting in touch with our Support team so they can evaluate your tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.