App freezes when accessing Sleep after app update

[Kekeana]

I just updated the app. But now when I try to access my sleep log, the screen just freezes up and I can’t move or click anything. It doesn’t seem to happen in the other categories, but I haven’t checked them all. I have an iPhone 12 mini, with a charge 3. 

Moderator edit: subject for clarity 

[CLL2021]

I have the same issue . . . Screen freezes when I click on the Sleep Log. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Kekeana @CLL2021.

Thanks for the details shared in your posts. Our team has started releasing a new app version (3.43.1) and I recommend confirming if this is the version you have. To see which version of the Fitbit app you have, tap the Today tab > your profile picture > Help. The app version is at the top. You can confirm the steps to update your app in How do I update the Fitbit app? 

I also recommend trying the following:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
4. Reboot your phone.
5. Open the Fitbit app and log back into your account.

Hope this helps.