App freezing when go into sleep insights

[lauren.abigail]

App is freezing every time I go onto sleep insights. Any ideas? App up to date. 

Moderator edit: subject for clarity 

[Guy_]

Try clearing the cache

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

Or for IOS uninstall/reinstall the Fitbit App, and redo notification setup.

[LiliyaFitbit]

Welcome to the Fitbit Community, @lauren.abigail. It's nice to see you around and thank you for your help, @Guy_.

@lauren.abigail Thank you for sharing the details of the issue you’re experiencing. I would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. Please keep an eye on this thread for updates. 

By the way, I've moved your post to iOS App board so we can keep our forums organized.

See you around.