App giving different info from web page

[Freddy_1985]

Hi,

I have just bough a Fit bit blaze and its great but noticed that the app tells me to eat 2000 calories a day and the web page changes all the time. So the app is telling me I'm eating too much and the web page is saying not enough. Which one is it?

[SilviaFitbit]

Hey there @Freddy_1985! I've moved your post to this thread because it's more related to the topic. I would like you to provide me with a screenshot of what you're seeing in both platforms. 

Additionally, please make sure you have the latest version of the app which is 2.36 for iOS. Also, double check that you're logged in the same account in both computer and app. 

Hope this helps. Keep me posted! 

[Freddy_1985]

AppFitbit login

here are pictures of what I'm being told to eat. The app is always 2000 calories and the website changes every day and its over 800 calories more today so which one do I follow? And why dose the app not match this? I normally eat around 2200 calories a day and would do an hours weights every morning and 30-45 minutes cardio most evenings so I'm pretty active so more calories would make since.

[Freddy_1985]

Hi Ignore that last message! I have solved the problem. I had set up a weight loss goal on the web page then cancelled it but it was still giving me the amount of calories to eat. So I've one set up on the app and they are now reading the same.    

[SilviaFitbit]

Hey @Freddy_1985! Thank you so much for sharing what worked for you in order to fix this issue. I'm sure will help others who may experience this. 

Hope I can continue seeing you around. You may want to check the Discussions board and meet new people or find healthy tips.