App is unable to update/install.

[MunchersMail]

The Apple FitBit app was updated overnight, but since that I am continually getting a message (eventually) to say that "We are unable to update / install one or more apps.  Please try again".   The communication between the fitbit device and the app seems to be fine so I am not sure what this is referring to.   What do I need to do?  Is this a glitch with the update?   Thanks

Moderator Edit: Clarified Subject.

[ingmarg]

Hi! This problem seems to have reoccurred. I haven’t been able to properly sync my device since earlier this February!

[Jschindler]

Just purchased a Sense. Regret it! Had never received this specific message until I upgraded to the Sense. I also never received the notification described in the so-called FIX showing the issue with contacting support. This is very disappointing since there seems to be a complete disregard for the customer experience across the board. Some of these issues seem to have been going on for years! I still get the following:  persistent calendar reminders (and for events months out), unable to update/install apps, couldn't synch your fitbit, and then there was the change to zone minutes (that I believe no one asked for). I am done and returning my sense.

[theisegeberg]

@KateFitbit I've got this issue, so it doesn't seem resolved. I'm on latest firmware. I've been a software dev for 25 years and an iOS developer for 10 so if you need some assistance go ahead and tell me.

[Corodent]

Doesn't seem fixed. Has been happening for me for the past couple of months, it is now Jan 2023. It is happening on my Charge 4 and also my wife's Charge 5. Qualifies as one of the worst ever error messages - "Please try again" for some action that the user never initiated with no details about what app, what is going on, etc.

[flamingo99]

I am not getting the email option