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App keeps logging me out.

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‎11-23-2017 11:51 - last edited on ‎11-25-2017 05:45 by Moderator Alum

‎11-23-2017 11:51 - last edited on ‎11-25-2017 05:45 by Moderator Alum

I am so fed up with my Fitbit logging me out 

when are you going to sort it 

 

Moderator Edit: Clarified Subject. + Word Choice

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3 REPLIES 3

‎11-25-2017 05:47

‎11-25-2017 05:47

Hello @Viv22, I hope you're doing well, it's nice to see you around. Smiley Happy

 

Thanks for bringing this to my attention. At this moment I would like to gather some information from your phone and the Fitbit app installed in it so I can check this further.

 

  • Phone model you're currently using.
  • OS version your phone is currently running.
  • App version currently installed (go to Account > Help to locate it)

I appreciate your report and I'll be waiting for your reply! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎11-25-2017 09:25

In response to MarcoGFitbit

‎11-25-2017 09:25

Hello I am using I phone 6 with iOS 11.1.2 the latest it really has nothing to do with my phone , just Fitbits last update as with every one ealse
Thanks
Viv

Get Outlook for iOS
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‎11-25-2017 11:30

In response to Viv22

‎11-25-2017 11:30

@Viv22 This is a known issue, you can follow the status in this thread. I will be closing this thread since it's a duplicate. 

Actively managing your weight? Find accountability buddies on the Manage Weight board

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