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App: miles/distance incorrect today doesn’t match fitbit

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‎03-29-2024 19:29

‎03-29-2024 19:29

Versa 4 says distance/miles 1.64 and app only says 1.02

I have tried syncing it and it doesn’t change. All another categories are correct.

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1 REPLY 1

‎03-30-2024 11:00

‎03-30-2024 11:00

Hi @GrannyA. It's good to see you participating in the community.

Thank you for taking the time to share the inquiry regarding distance.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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