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App minimizes when opening.

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‎03-04-2019 13:24 - last edited on ‎03-05-2019 06:31 by Moderator Alum

‎03-04-2019 13:24 - last edited on ‎03-05-2019 06:31 by Moderator Alum

Have . charge 3 and unable to sync fitbit via app from last couple of days. Whenever i open the app, it minimizes. yep, it does not crash and close it kind of minimizes in background and when i select it frpom the open apps the focus comes to app and then it minimizes again. Restarted phone, updated app. No other action can be performed on App. 

 

Moderator Edit: Clarified Subject.

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‎03-05-2019 06:33

‎03-05-2019 06:33

Hello @vasujain, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the troubleshooting steps you've tried so far. At this moment, I would like to ask you to uninstall the Fitbit app from your phone, restart it and then install the app back. 

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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