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App needs to reboot to show information every time.

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‎05-12-2017 15:02 - last edited on ‎05-15-2017 09:01 by Moderator Alum

‎05-12-2017 15:02 - last edited on ‎05-15-2017 09:01 by Moderator Alum

Second most annoying aspect of my fitbit app.  After I reboot my  iPod touch the app comes up and show a blank screen until it reverts to app selections.  Second try usually makes it work.  I like fitbit but not enough to stare at blank screen.

 

Can this be fixed?

 

Moderator Edit: Clarified Subject.

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‎05-15-2017 09:30

‎05-15-2017 09:30

Hello @NHDrjon, I hope you're having a great day, it's nice to see you around! Smiley Happy

 

This seems like a very odd situation. Which iPod touch model are you currently using? Which iOS version is your iPod running? Does this happen only after rebooting your iPod?

 

In this case I would like to suggest you to uninstall and reinstall the app and update your iOS if necessary. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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