I know this is not the answer you want but maybe the information will help. I am a blind user, who is never seen the face of his tracker and relies on my iPhone, using voiceover screen reading software. It is very frustrating when the screens do not update. Years ago, Fitbit took away the option to have automatic update, and stated it was no longer necessary. Right now I’d use three different Messages methods to re-sync my information. First, I tried the synchronized button on the home screen located near the bottom of the page And this sometimes works but in order to get it to work, you may have to do the sink 345 or more times. I also use the three finger swipe to update and from the top of the screen I will do the three finger white multiple times, just to ensure that the data Updates fully. This seems to be more reliable, but I cannot say that it is full proof. The third method I use is to click on applications/devices in the upper left-hand corner click on my tracker and then scroll down to the synchronize now button. As you probably probably know, now I hit the synchronized now button 34 maybe five times before I exit and go back to check my data, single or double synchronize now or pull to refresh does not always seem to work. In previous versions of the Fitbit iOS application, voiceover screen, reader users were not able to use The pool to refresh feature. Again I know this is probably not the answer you wanted to hear, but it is the workaround that I have found to keep my information updated. I have dictated this on my iPhone and hope you will be able to understand my ramblings .
