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App not opening

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‎06-18-2017 17:23

‎06-18-2017 17:23

The app wasn’t opening for the past week and I tried clearing cache and reinstalling it and nothing worked. I can log in but when I try to see my stats it crashes. I tried everything and there is nothing that will fix it. Any help? (I have a blaze)

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‎06-23-2017 11:34

‎06-23-2017 11:34

Hi there @WalkingNRunning! 

 

It's a shame to hear that you're experiencing this inconvenience. Thanks for bringing this to our attention, this a known issue and the Fitbit Team is already working to have this solved as soon as possible. 

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

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3 REPLIES 3

‎06-23-2017 11:34

‎06-23-2017 11:34

Hi there @WalkingNRunning! 

 

It's a shame to hear that you're experiencing this inconvenience. Thanks for bringing this to our attention, this a known issue and the Fitbit Team is already working to have this solved as soon as possible. 

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎06-23-2017 11:46

In response to MaginB

‎06-23-2017 11:46

Thank you so much!

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‎06-24-2017 12:58

In response to WalkingNRunning

‎06-24-2017 12:58

Hey there @WalkingNRunning! 

 

You're more than welcome, if you need further assistance don't hesitate in visiting the Community. Robot Happy

 

Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!

 

See you around! 

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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