App not showing Community tab.

[babsxo13]

So when I check my other friends fitbit dashboard on there app mine looks different then theirs.  

For example they have Dashboard , challenges , guidance , community and Notifications at the bottom.

I have dashboard Challenges guidance friends and account

why is that?! can someone help me?!

Moderator Edit: Clarified Subject / Format.

[MarcoGFitbit · Accepted solution]

Hello @babsxo13, have a warm welcome to the Fitbit Community, it's great to have you on board. 

At this moment the Community tab is only available for customers in the US. It's possible that if you have set your country to other one, the Community tab will not show up. 

I hope this resolves your inquiry, if you have set your country to US and you're still not able to see the Community tab, please let me know so I can check this further. Additionally, if there's anything else I can do for you, please feel free to reply. 

[babsxo13]

Thank you that solves everything. Do you know when it's gonna come to Canada?!

Moderator Edit: Format

[MarcoGFitbit]

Hello @babsxo13, I hope you're ding well, thanks for taking the time to reply. At this moment I don't have a specific timeframe for when this feature will be available in other countries other than the US. Please keep an eye for future updates in the Fitbit app. 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply. 

[PFallin]

I have my location set to United States and the Community Tab still doesn't show.

[MarcoGFitbit]

Hello @PFallin, have a warm welcome to the Fitbit Community, it's great to have you on board. 

This seems like a very odd situation, however I would like to ask you for a screenshot of your personal settings so I can check this further. Please go to Account > Advance Settings and check that Country is set to United States.  If it is, change it to a different country, then force-close the app by double tapping the home button on your phone and swipe up the app. Then, change it back to United States, force-close again and open the app. If your country is not set up to United States, change it to it, then force-close the app and open it again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else.