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App not showing exercises tracked by Fitbit.

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‎04-01-2019 05:44 - last edited on ‎04-02-2019 07:25 by Moderator Alum

‎04-01-2019 05:44 - last edited on ‎04-02-2019 07:25 by Moderator Alum

My app only shows today’s exercise minutes but shows nothing in exercise tracker 😞 

 

Moderator Edit: Clarified Subject.

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‎04-02-2019 07:28

‎04-02-2019 07:28

Hello @Jasminesuu have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to suggest you to go to the Activities Section of the online Dashboard and check if your activities are showing up here. If they are, please try the following in the Fitbit app:

 

  • Force-quit the app, then open it again. If this doesn't work:
  • Log out from the app, restart your phone and log back in. 

Give these steps a try and let us know the outcome, we'll be happy to assist you further in case you need it. Happy stepping! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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