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App not showing map

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‎06-22-2019 11:30

‎06-22-2019 11:30

The map for my runs won't show up in the app, there's a grey box with a spinner on it and it never seems to load. As far as I can tell I've given the app all the permissions it asks for when starting up.

 

 

If I log in on my computer then it will show the run on the dashboard, both as a thumbnail and when I look at details.

 

Any ideas?

I got an Inspire HR, if that makes a difference.

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2 REPLIES 2

‎06-23-2019 10:41

‎06-23-2019 10:41

@Silean Welcome! Thanks for being part of our Community! 

 

Let me help you with your Fitbit app not showing your GPS maps. Please log out from the app, restart your phone and then log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-24-2019 00:54

In response to AlvaroFitbit

‎06-24-2019 00:54

Thank you for your reply!

I tried that, several times, in the order you said, but it doesn't seem to help. Any other suggestions?

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