04-17-2017
02:11
- last edited on
04-18-2017
08:18
by
MarcoGFitbit
04-17-2017
02:11
- last edited on
04-18-2017
08:18
by
MarcoGFitbit
Hi.
In the app while all the tiles show history - sleep, etc - the back arrow for yesterday's data, or earlier, is greyed out. I can't see or scroll back to my history for steps, stairs etc at all. The upload is also greyed out.
This is not pleasing! I like being able to compare data and the fact it's there but greyed out is telling me it should be possible.
Any advice most gratefully received. Thanks
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
04-19-2017 07:19
04-19-2017 07:19
Hello @Bwah, I hope you're having a great day, thanks for taking the time to reply!
Thanks for sharing your screenshot. It seems everything's normal with the app but if you're still not able to swipe right to check previous days's information, I would like to suggest the following:
Please give it a try and let me know the outcome!
04-18-2017 08:31
04-18-2017 08:31
Hello @Bwah, thanks for joining the Fitbit Community, it's great to have you on board!
This seems like a very odd situation, usually when swiping right, the Fitbit app will show you the stats from previous days on the main tile (steps, distance, calories burned, floors and active minutes). If it's showing grayed out, please reply to me with a screenshot of your Dashboard so I can check this further.
Thank you for your patience and understanding, I'll be waiting for your reply!
04-18-2017 09:01
04-18-2017 09:01
Hi
screenshot below it just doesn't swipe to another day at all.
thanks
04-19-2017 07:19
04-19-2017 07:19
Hello @Bwah, I hope you're having a great day, thanks for taking the time to reply!
Thanks for sharing your screenshot. It seems everything's normal with the app but if you're still not able to swipe right to check previous days's information, I would like to suggest the following:
Please give it a try and let me know the outcome!
04-19-2017 09:28
04-19-2017 09:28
Oh FAB! That's worked, thank you!