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App not showing right map?

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‎04-13-2024 16:30

‎04-13-2024 16:30

Hello.

When I go for a run, the map is incorrect and does not accurately display my mileage. It jumps around (I.e shows a straight line across the screen instead of the route I took) and the mileage is significantly under what it it is in reality. How can I fix this? Attached is what the Fitbit app shows me vs what Strava tells me.

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‎04-14-2024 03:35

‎04-14-2024 03:35

@TheCosmicSystem What device are you using? 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎04-14-2024 16:31 - edited ‎04-14-2024 16:32

In response to Heather-S

‎04-14-2024 16:31 - edited ‎04-14-2024 16:32

@Heather-S Device as in phone or device as in FitBit type? I have an iPhone XR and a FitBit Luxe.

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