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App not working since update

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‎06-27-2023 08:43

‎06-27-2023 08:43

The app was working (sort of) but since the update it has completely crashed. It won't accept my logging food; it won't sync with my Aria Air; and it won't let me log in when I log out, delete it and reinstall. 

I also have a Luxe that wasn't properly syncing since I got it a week ago, so I assume that there's a problem with the app that Fitbit are ignoring?

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2 REPLIES 2

‎07-16-2023 17:21

‎07-16-2023 17:21

Hi I've got the same issue I'm not sure what's going on either. I track my calories and now I can't 

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‎07-25-2023 12:19

In response to Gabstar92

‎07-25-2023 12:19

Yeah, I still can't log food - it doesn't bring up the Fitbit list of registered food. I can get my recents and custom, but I have to scroll for them as opposed to just typing. Really annoying as I've bought a new tracker and scales by Fitbit and the app is not cooperating at all.

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