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App on Iphone 6 doesnot show heartrate of charge 2

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‎04-23-2018 12:50

‎04-23-2018 12:50

The app on my Iphone 6 does not show the rest.heartrate. Can anyone tell me what’s wrong?

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3 REPLIES 3

‎04-23-2018 14:12

‎04-23-2018 14:12

@PeteMarcel  I see from your profile that you are a new user today.  Wait a day or two.  You have to collect some data to calculate a resting heart rate.  Get back in touch if you problem doesn't correct itself in a day or two.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-26-2018 10:25

In response to LZeeW

‎04-26-2018 10:25

Thank you for your reaction.

After three days it stil doesn’t work. The app. doesn’t sync.

A several times I reloaded fhe app.

Do you know what’ts wrong?

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‎04-28-2018 14:44

In response to PeteMarcel

‎04-28-2018 14:44

@PeteMarcel  I'm sorry, but I don't think I can help you with you syncing problem.  I think you should contact Support so a technician can help you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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