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App only shows information from current day when checking previous days.

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‎02-08-2017 05:48 - last edited on ‎02-09-2017 07:14 by Moderator Alum

‎02-08-2017 05:48 - last edited on ‎02-09-2017 07:14 by Moderator Alum

Recencly my IOS app only shows the current hours slept and current weight loss even when I scroll back a few days, it only shows the data for the current day.  When I drill down into the hours, it is ok.  Anyone else have the same issue, it start a couple of weeks ago.

 

Moderator Edit: Clarified Subject.

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5 REPLIES 5

‎02-08-2017 08:15

‎02-08-2017 08:15

Yes, information isn't being shown from previous days

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‎02-09-2017 07:18

In response to Goalminded

‎02-09-2017 07:18

Hello @JoeVV, have a warm welcome to the Community, it's great to have you on board. It's great to see you around @Goalminded, thanks for joining the conversation. Smiley Happy

 

Currently, when you swipe to check previous days's information, only the main tile (steps, calories, distance, floors and active minutes) updates. This is the normal behavior of the app. In order to check previous days on the other tiles, please tap on each one, this will display a new screen where you can check detailed information from previous days, including a graph that monitors your progress and where you can compare previous days more easily.

 

I understand your concern and I hope this information has resolved your inquiry, if there's anything else I can do for you please keep me posted! Smiley Wink

 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎02-09-2017 13:14

In response to MarcoGFitbit

‎02-09-2017 13:14

I liked the way the software used to work where as I scrolled back through the days it would show the results for those days - keeping the results for the current day does not really allow me to quickly see my results from the prior days.  I just liked the way it used to work.  That was all, actually I thought I found a software bug when I discovered it...

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‎02-09-2017 14:51

In response to JoeVV

‎02-09-2017 14:51

Mine does this with the foods exactly as you described 

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‎02-09-2017 16:57

In response to JoeVV

‎02-09-2017 16:57

Most people prefer the old app, Joe. But Fitbit doesn't listen to its users. It has been over a year and Fitbit has done nothing to improve the app based on user feedback. You're better off just getting used to it.

 

You can help by signing this petition here to bring back the old dashboard: https://community.fitbit.com/t5/Feature-Suggestions/Option-to-keep-old-iOS-dashboard/idi-p/1433487

 

You can also discontinue using Fitbit products and switch to a different company such as Samsung or Jawbone.

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