App says 'no recent activity' on my profile in friends list

[Sophieod]

I have the charge HR and have been using for the last year. My profile on my friends list says 'no recent activity'. I've made sure my settings on my profile are set to 'show me' under friend rankings & have reinstalled the app on my phone. Any other suggestions gratefully received!

[SunsetRunner]

Hi @Sophieod

Moved this thread from the Charge HR to the iOS section since being more relevant to the topic and increases the chance of getting a solution.

Wishing a wonderful day

[MeylinP]

Welcome to our Community @Sophieod! Thanks for stopping by! I'd suggest you restart your tracker and make sure you force sync your tracker with your iOS device by doing the following:

1. Open the Fitbit app from your iOS device. Sign into your account if you haven't done so already.
2. Tap your tracker name at the top of the app dashboard.
3. Make sure your tracker has battery life and bring it near to your iOS device.
4. Scroll down and tap the "Sync Now" tile and wait for the sync to complete.

Also, please make sure your iOS Fitbit App is updated to the latest version and that the software on your mobile is updated too.

Hope this helps, let me know how it goes! 

[sbpat222]

I tried this it didn’t work