04-28-2024 19:05 - last edited on 05-01-2024 09:02 by LizzyFitbit
04-28-2024 19:05 - last edited on 05-01-2024 09:02 by LizzyFitbit
Ever since the new app version was released, I cannot change my time zone and the app believes it is the wrong month, the wrong year and the wrong clock time. My Fitbit itself is fine. Please please fix this version. It is so annoying.
Moderator Edit: Clarified subject
05-01-2024 09:35
05-01-2024 09:35
Welcome to the community, @jgz999.
Thanks for bringing this to my attention. I understand how you're feeling and I'm sorry this happened to the Fitbit app. To work on this together, may I know if the month and year are incorrect in a specific tile? Or is this affecting the Today screen? Also, by wrong clock time do you mean that your data wasn't recorded in the correct timestamps?
In the meantime, I'd suggest logging out from the Fitbit app, force quitting the Fitbit app and rebooting your phone. Then, log back in to your account and check your data one more time.
05-01-2024 10:41
05-01-2024 10:41
Hello,
Thank you for fixing the benchmark problem it is working now with the new update and I am much the happier for it.
Regards,
Captain Mandrax
05-03-2024 16:15
05-03-2024 16:15
Hello, I tried logging out, etc three times. Example- this is the current year and the app thinks it includes December
05-04-2024 19:51