App shows wrong month and year after update

[jgz999]

Ever since the new app version was released, I cannot change my time zone and the app believes it is the wrong month, the wrong year and the wrong clock time. My Fitbit itself is fine. Please please fix this version. It is so annoying.

Moderator Edit: Clarified subject

[LizzyFitbit]

Welcome to the community, @jgz999.

Thanks for bringing this to my attention. I understand how you're feeling and I'm sorry this happened to the Fitbit app. To work on this together, may I know if the month and year are incorrect in a specific tile? Or is this affecting the Today screen? Also, by wrong clock time do you mean that your data wasn't recorded in the correct timestamps?

In the meantime, I'd suggest logging out from the Fitbit app, force quitting the Fitbit app and rebooting your phone. Then, log back in to your account and check your data one more time.

[CaptainMandrax]

Hello,

Thank you for fixing the benchmark problem it is working now with the new update and I am much the happier for it.

Regards,

Captain Mandrax

[jgz999]

Hello, I tried logging out, etc three times. Example- this is the current year and the app thinks it includes December

 

[Guy_]

Hi @jgz999 - did you get the watch in December? Is it possible the display shows a year's worth of data ending in the current month?

[LizzyFitbit]

Hi there, @CaptainMandrax and @jgz999. @Guy_ Thanks for your help!

@CaptainMandrax I'm glad you got the benchmark working again and thanks for your feedback. I hope you can keep crushing your goals!

@jgz999 Thanks for providing a screenshot and trying the steps suggested in my previous post. This is odd as the yearly graph should show the data recorded from January until now. I understand this isn't your case and because an update for the Fitbit app was released a few days ago, could you confirm if the issue persists? If that's correct, does this happen only with the steps graph? Or also with distance, calories, etc? This information will help me to further investigate.