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App won’t show steps and distance

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‎07-04-2019 09:14

‎07-04-2019 09:14

Changed iPhone and app won’t track steps or distance?

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‎07-05-2019 13:45

‎07-05-2019 13:45

Hi @danman5660, welcome on board. It's nice to see a new member around.

 

Thanks for bringing this to my attention, and let's work together on this. I've been informed that you already have a case created with the Support team and they're providing you assistance with this. May I know if the same keeps happening? Do you see an error message? Also, let me know what troubleshooting steps have you tried.

 

I look forward to your reply.

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