help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple store does not offer fitbit app on iPad with iOS 9.3.5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2017 15:30

‎12-26-2017 15:30

I got a Blaze for Christmas and try to download the fitbit App to my iPad. It is an older version and runs IOS 9.3.5. The App Store offers me all sorts of Apps for the Blaze, but not the App from fitbit Inc. Is the old iPad not supported any more or what am I missing here?

Thanks

w

Best Answer
0 Votes
3 REPLIES 3

‎12-26-2017 15:36

‎12-26-2017 15:36

@wolf397 -

 

Did you tell the app store you wanted it to include iPhone apps in the listing?

 

I don't have my iPad with me right now, but I believe in the upper left corner of the search results page there is a drop-down that allows you what mix of apps to show.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)
Best Answer
0 Votes

‎12-27-2017 17:32

‎12-27-2017 17:32

There is not an APP for the iPad. However, you can search for fitbit in the app store and then filter (upper left corner) for iPhone only. You can then download and use as normal. I hope this will work for you on iOS 9. I am on iOS 11 and it works fine for me. 

Best Answer
0 Votes

‎12-28-2017 02:11

In response to tylam2

‎12-28-2017 02:11

Thanks for coming back to me, guys! After tinkering for ages I simply opened the fitbit website on my pad, went to the app and clicked the logo for the apple store. This miraculously downloaded and installed the app on the pad right away. So all is well now.

Cheers

Wolf

Best Answer
0 Votes