Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple user share icon disappeared

Replies are disabled for this topic. Start a new one or visit our Help Center.

Yesterday, May 31st 2021, I noticed that share icon is gone from the dashboard.  You can no longer share your dashboard without taking a screenshot.  Please can you tell me/us how to bring it back or is it gone forever?  Thank you

Best Answer
9 REPLIES 9

I’m in my app on my phone and the shared icon is gone from the Dashboard. I already deleted the app and reinstalling it, but it still has not come back. Does anyone have any ideas thanks 

This is annoying I’m in a matching challenge that we are suppose to share our steps thanks in advance 

Best Answer

Hi @SusanWhat,@m234shell  ! A warm welcome to the Community! Thank you for your message and report. 

It looks like you're using a new feature that we're trying out. Your Fitbit app may look different from your friend's. We're always looking to improve our products, so if the design we're testing is successful, you may see elements of it in a future version of the app.

If you're having trouble with the app, force quit the Fitbit app and open it again.

If you're still having problems, please provide more details and a screenshot so we can help.

We hope this helps.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes
Hi it’s not a new feature it’s the regular icon to share on any device.
Looks like a open square with the arrow on top. It’s no longer there. Looks
like it is only happening to iPhone users that we lost it and only android
users have it. I called customer care today they told me with the new
update they are getting rid of the shared feature, which didn’t make sense
to me. It’s very frustrating because a lot of times people want to share
their accomplishment
Best Answer

Ho thanks for responding. How can you add a pic as i can show you exactly what is missing 

Best Answer

Hi @m234shell ! Thank you for your reply and feedback. 

You'll find the instruction so upload pictures here: How To: Add An Image To Your Post

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes

They haven't even responded to your question!  I need this function back!  Or another way to access this information!!  Come on Fitbit why do you take the good stuff away??  What issue was it causing being there?

 

Best Answer

You didn't answer the question asked - no one wanted to know how to add an image we wanted to know why you removed the share feature???  Please answer the question!

Best Answer

 

(My ICon Is Gone) 
OMG THEY TOOK OUR ABILITY TO SHARE OUR MILESTONES WE WORK SO HARD TO GET W/ FRIENDS’ Along W / a wonderful picture. What fun is Fitbit if we can’t share.  

I

 Don’t have a share Icon either. I couldn’t share my steps with friends. This is a major setback for us I-phone users.  I’m so upset. 

Best Answer
0 Votes

(No Icon Option)

go through several steps to share a image.  This doesn’t allow I-phone users to add our daily steps’ miles’ to your generic background or a personal image background.. Yes we can SS an Image’ That’s not user friendly’ & very generic w/ alit of steps involved, we gotta go to our photos then edit SS save it’ go back to Fitbit find location of where we will share image then go through additional steps to share.
Again where is our “Share Icon” & Why Was It removed?.   
Fitbit is always picking on us I-Phone users. I guess Fitbit wants us to move over to I-Watch.

( we are not valued) 

 

Best Answer
0 Votes