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Are calories in/out the same on Android app vs iOS app?

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‎10-17-2017 17:24 - last edited on ‎10-18-2017 07:21 by Moderator Alum

‎10-17-2017 17:24 - last edited on ‎10-18-2017 07:21 by Moderator Alum

I recently switched to iPhone from my Samsung S7. I’ve notice a difference on the “goal zone” food  section... on my S7 it showed how much calories in under or over now on the iPhone 8 it only shows how much calorie I have left? I am logged in the Fitbit website to see how much I’m under or over.. is it a glitch? Is anybody having this problem too? I’ve been using the food log for about a month and I really like it but now that I switched phones it’s kinda inconvenient for me to keep going on the website to check it.. please help! 

 

Moderator Edit: Clarified Subject.

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‎10-18-2017 08:39

‎10-18-2017 08:39

Hello @Ysmac, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, at this moment both apps are identical and should show the same information about calories over/under. If when you tap the Food tile, you're not able to see the information as shown in your Android device, please try the following:

 

  • Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. 
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, if you're still having issues with this please reply to me with a screenshot of what you're able to see in the Food tile so I can check this further. 

 

Happy stepping! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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