Aria failed to add in app

[Mirjamandspot]

I've tried to add my new aria scale. I went through the setup process online - successfully. Now I'm trying to add it in my Fitbit app. When I get to the link under "add device" it kicks me out - repeatedly. What's wrong?

[SunsetRunner]

Hi

When possible, feel free to try linking the Aria to the account using the computer.

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-set-up-my-Aria

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[RobertoME]

Hi there @Mirjamandspot, welcome aboard to our Community. I wonder how it goes this issue? Note that when you have set up your Aria online, it should not be necessary to set it again on your mobile app.

As long you keep using the same account on your mobile device it should display your Aria information.

The article shared by @SunsetRunner should provided you more information along with a video to have as a reference.

Keep me posted how it goes, I'll be around if you need more help.