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Auto Exercise Tracker Stooped Working May 7

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‎05-11-2016 08:58

‎05-11-2016 08:58

I started my Fitbit April 12. Since having it my walking and exercise automatically tracked. I have noticed since the last update that my Exercise tracker has stopped tracking.
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‎05-14-2016 12:16

‎05-14-2016 12:16

Welcome to the Fitbit Community @CarySimpson, hope you're doing great today! Hmmm...very strange, I'd recommend logging out and logging back into your Fitbit app. 

 

Once you've done that, verify that your SmartTrack is enable by doing the following:

 

  1. From the Fitbit app dashboard, tap the Exercise tile. This is the tile that says “Track exercise"
  2. Tap the gear icon in the top right corner. Turn On SmartTrack for the activities you choose. 

 

Hope this helps!

Maria | Community Moderator, Fitbit


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