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Auto recognize exercises not working

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‎09-28-2019 19:32

‎09-28-2019 19:32

All of a sudden auto recognize exercise not working any reason why?

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‎09-29-2019 18:37

‎09-29-2019 18:37

Hi @zoey-girl96. It's great to see you here in the Forums.

 

Thanks for bringing this to my attention. As you may know, your Fitbit device will recognize your activities based on your continuous movement. Meaning that if you stop right in the middle of your activity before the time set in the Fitbit app, your device will interrupt the activity tracking and not recognize it. If you've not done so, I'd recommend to restart your Fitbit device to refresh its performance and adjust the duration of that activity. Then monitor your Fitbit device making sure your activities are longer than the time you've set for them.

 

Let me know how it goes. 😉

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