09-10-2017
02:35
- last edited on
09-11-2017
06:26
by
MarcoGFitbit
09-10-2017
02:35
- last edited on
09-11-2017
06:26
by
MarcoGFitbit
My Fitbit surge HR is recording average pace in Kilometres even though i have it set to record in miles . Anyone else have this problem?
Moderator Edit: Clarified Subject.
09-11-2017 06:52
09-11-2017 06:52
Hello @Justforfun36, thanks for joining the Fitbit Community, it's nice to see new faces around.
This seems like a very odd situation, would it be possible for you to go to the Fitbit app, then tap on Account > Advanced Settings > Units and take a screenshot of your settings? Additionally I would ask for a screenshot of the exercise that's showing the incorrect average pace unit so I can check this further.
Thanks for your patience and understanding, I'll be waiting for your reply.
09-11-2017 07:05
09-11-2017 07:05
09-12-2017 05:39 - edited 09-12-2017 05:39
09-12-2017 05:39 - edited 09-12-2017 05:39
Hello @Justforfun36, I hope you're doing well, thanks for taking the time to reply. Unfortunately, it seems your screenshot didn't came through.
I would like to suggest you to follow these steps in order to upload your screenshots on your next reply. That will be very helpful to me.
I'll be waiting for your reply.