09-10-2017
05:28
- last edited on
09-11-2017
06:27
by
MarcoGFitbit
09-10-2017
05:28
- last edited on
09-11-2017
06:27
by
MarcoGFitbit
New ad blocks entire screen on IOS. X in upper right does nothing. Had to click on Show Me More to get it to go away. I don't want to see more!
Moderator Edit: Clarified Subject.
09-11-2017 06:54
09-11-2017 06:54
Hello @gba12g, I hope you're doing well, thanks for joining the Fitbit Community.
Would it be possible to send me a screenshot of the ad you're seeing in the Fitbit app? That will be very helpful for me to check this further.
Thanks for your patience and understanding, I'll be waiting for your reply.
09-11-2017
08:27
- last edited on
09-12-2017
05:06
by
MarcoGFitbit
09-11-2017
08:27
- last edited on
09-12-2017
05:06
by
MarcoGFitbit
Ad did not come up today. If it does again I will take a picture. It was a
full screen ad requesting I look at new products
--
Gail Accardi
Moderator Edit: Removed Personal Information
09-12-2017 05:30
09-12-2017 05:30
Hello @gba12g, I hope you're doing well, thanks for taking the time to reply.
I appreciate you've let me know you haven't been able to see the ad again, if you do, please take a screenshot and reply to me with it so I can take a better look at it.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.