Fitbit connected/Fitbit disconnecteed

[SunsetRunner]

At least 10 times a day my iphone pings with the message "Forgot my Fitbit"  Fitbit disocnnected.  Did you forget your fitbit? (Tap me to stop)

Less than a minutes later, another ping/message:  "Forgot my Fitbit" Fitbit connected.  Connected to Fitbit again.

The pings are annoying.  Otherwise the Fitbit is working fine.

[MarcoGFitbit]

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention, could it be possible for you to reply to me with a screenshot of the messages you're getting so I can check this further? 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[SunsetRunner]

I don't know how to do screen shots.  I am a senior citizen and although I am somewhat tech savey, there is a lot I don't know how to do.  The screen appears exactly as I said.  Can you still help ?  Would it have something to do with when your fitbit and iphone are not close to each other and is there a setting asking to be notified at some point ?

Thank you

[SunsetRunner]

I think I solved the problem.  I went to Reminder Delay and entered wait 1000 seconds before being notified of a disconnect.  Let's see if that works.  Any other suggestions would be appreciated/

Clamar

[MarcoGFitbit]

Hello @SunsetRunner, I hope you're having a great day, thanks for taking the time to reply. 

I appreciate you've taken steps in order to resolve this issue, if you're still experience it, please follow these steps:

• Press the power and volume down buttons on your iPhone at the same time while the message is on the screen, this will take a screenshot. 
• Reply to me and add the screenshot to your reply. 

Hope this can be helpful, in case you need anything else, please feel free to reply.