Welcome to the Fitbit Community, @GrishR.
Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. Thank you for your patience and understanding. Please keep an eye on this thread for updates.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer