Back to the Future run

[Jdstarns]

I decided to start my own thread.

Basically, I ran a race at 1:50a Sunday morning and time changed at 2a.

I did a group run that started at 1:50a EST.

Time changed at 2:00a.

I can see my total miles but there are a slew of issues:

1. Fitbit GPS (in app) freaked out and didn’t record the entire run via the activity monitor. The monitor didn’t stop as I had to stop it when I was done.

Heart rate, steps, miles is all there.

  

2. Syncing/resynching doesn’t fix it.

3. Total steps were recorded.

The data is definitely there but the issue appears to be with what happens with the data during time change.

[SunsetRunner]

Hello and welcome @Jdstarns 

As you may have noticed a large banner appeared several days before the time change and letting us know there may be issues. I personally did not have any issues. I can’t recall exactly what the banner said as it is now gone. Are you currently experiencing issues with your Fitbit Tracker and not showing the correct time or has the correct time now currently displayed on your Fitbit Tracker? If you feel as if your data is there that was faulted during that time change try restarting your Fitbit. Here’s how: https://help.fitbit.com/articles/en_US/Help_article/1186

You can also try Force Shutting your Fitbit App and restarting your iOS device. Here’s how:

log out of the Fitbit App

completely shut down your device, wait 1-2 mins then restart your device 

once your device fully loads enable your Bluetooth again 

now log back into your Fitbit App as you normally would with your email address and password 

sync your device 

😉 Hopefully your Fitbit Tracker is currently showing the correct time. 

[SunsetRunner]

Hello again @Jdstarns 

I wanted to check back in with you to see if my post answers your question or are you still experiencing issues. Please keep me posted 😉