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Battery drain since iOS 13.5.1 update

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‎06-16-2020 08:34

‎06-16-2020 08:34

Since I updated to iOS 13.5.1 my Fitbit app is draining my battery with background activity even though background refresh, location services and all-day sync are all off. 
Has anyone got any ideas??? 

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2 REPLIES 2

‎06-20-2020 19:10

‎06-20-2020 19:10

Hello @SqueakHartley, welcome back to the Community forums. Sorry for the late response. 

 

Thank you for sharing all this information about the trouble you've been having with your Fitbit not holding a charge for too long. The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary.

 

Before considering other options, please make sure that you've followed the steps provided in this article. In addition to that, try to performing a restart following the steps listed here, this has been useful for other users experiencing the same inconvenience. 

 

Please keep me posted on the outcome. 

 

Davide | Italian and English Community Moderator, Fitbit


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‎07-05-2020 14:53

‎07-05-2020 14:53

Fitbit 3 draining iphones (7S , SE) after recent IOS  13 updates why ?

 

Both my iphones are rapidly loosing battery charge at 3-5 times the usual rate ( I usually get 7 days from one and four /five days from the other ) so am having to charge them every other day now since using Fitbit

 

 

Looking at both iphones battery ap, the battery usage tells me Fit is using all the power but why ?

 

I have disabled the cellular data option on fitbit so surely only fitbit blue tooth should be working which is supposed to be very low power Or is it ?

 

Interestingly the fitbit 3 devices are not draining unusually just the iphones (both)

 

Something must be wrong at the fitbit server side ?

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